Additional Information
- Unvented cylinder, immersion heater and temperature/pressure relief valve work will be completed at the Heating/Gas rate
- 1 hour minimum charge on hourly rate work, then in 20 minute units
- Standard rates are based on labour and do not include parts. Any parts will be additional.
- Payment must be made in full upon receipt of invoice by credit/debit card (our chip & pin machines provide a secure method), cash or electronic bank transfer
- Late Payment Fees, in order to maintain a smooth and efficient billing process , we have implemented the following late payment fee policy. A late payment fee will be applied to invoices that are not settled within 7 days of issue. The late payment fee is £40 plus VAT. A invoice reminder will be sent 5 days after issue. After 7 days of invoice issue if payment has not been received an updated invoice will be issued with the late payment fee. To avoid late payment fees, please ensure payments are made in a timely manner. A further charge will be levied in accordance with the statutory interest rate by the UK Government for all business transactions exceeding 30 days post-invoice, late payment fees shall be calculated based on the recommend government late payment rate at 8% in addition to the Bank of England's current base interest rate of 5.25%( subject to variation). Other legal fees will also be applicable such as court costs and our legal expenses .
- Fixed Prices are inc and can be provided either verbally or in writing upon request before work commences
- Parking and congestion fees if applicable, make up part of the total chargeable invoice price for our services
- Material collection for non-stock items is kept to a minimum and will not exceed 40 minutes of the current hourly rate
- Invoices are digital and show a full description of works including times and a full breakdown of labour and materials
- Insurance Reports are charged at a nominal £50 which is redeemable against the future work
- Building Waste Removal is not included in the pricing unless pre quoted
- Bank Holidays will be charged at the weekend labour rate
- We do not surcharge for credit card payments
Payment methods
- Cash payments to be made directly to the engineer
- Credit/debit cards we accept
- Electronic bank transfer we accept
- We will not be able to provide card payment links